Todd Ross is the Founder and CEO of Ross Group Consulting, a firm that develops the trainer and trainer function. He is also the founder of TrainerWear by Todd. He is the former Director of Training and Quality for MCIWorldCom. In that time, he was creating training modules and leadership development courses for all levels of management, and, on occasion, acted as a consultant for neighboring companies, schools and churches.
It was at that time that Ross Group Consulting LLC was formed and Todd Ross’s first book, Stellar Performance was written. Prior to any chapter being added to his book, Todd implemented and tested the effectiveness and efficiency of each process, every application and all theories
“Go out on a limb, that’s where the fruit is.”
Back in 2004 while work for Dell, I was at the height of my career. I was the Vice President or Quality and Training for Dell. Right in the middle of a huge company initiative I found out that I had a bad heart. The doctor gave me a short time to live, but GOD had different plans for me. Thank goodness my doctor was wrong 10 years ago.
I was a rookie trainer for MCI back in the 90’s. I ended up having to train in very poor section in upstate in Buffalo, New York. This section of Buffalo was so poor that 370 applied and 373 people showed up on the first day. That’s how poor it was, and how desperate they were for jobs. While there training new hires, it was my goal to do an outstanding job and not just trained them how to sell long distance, but to also to be successful in life. How to keep a positive attitude and just basically how to be a better you. Well traditionally after a corporate training class has graduated, it was tradition for the class to give the trainer a gift. Like a bag, wallet or dinner or something like that. But remember this area was so poor that they just couldn’t afford that. So they would bring things from their home, from their lives etc. to give to me as a gift.
Well this one particular young lady who was in my class came to and said that because of the training I had given her, she was not going to need to live on welfare and foodstamps anymore. She handed me her very last foodstamp. In that moment I had the HUGEST Ah-Ha moment of my life. I realized that not an ah-ha moment to just be a trainer, but to ALWAYS give extra value when I’m training, because of the live is it can change. I have been carrying that foodstamp in my wallet for all of these years.
Ross Group Consulting, LLC
Best Business Book
“7 Habits of Highly Effective People” – By: Stephen Covey
“The John Maxwell Leadership Bible” – By: John Maxwell
“Words of Encouragement for Trainers” – By: Todd Ross
Parting Advice for Success Stalkers Listeners
Prioritize what is going to be the most impactful your business. Break it down into daily, quarterly and annually — just one or two digestible chunks at at time.